Date & Location
Monday, February 27th
Capitol Plaza Hotel
1717 SW Topeka Blvd, Topeka
Social Hour Host: CVI Funeral Supply
||Seminar (2 hr CE incl/ 1 hr CCO CE)
| 6:00-6:30 p.m.
| 6:30 p.m.
||Dinner & Meeting (1 hr CE)*
Seminar Refreshments Courtesy of USAlliance
The Funeral Director and the 3rd Party Cremation Provider: How to Protect Yourself and the Consumer
Numerous lawsuits are filed because a 3rd Party Cremation Provider looks at cremation as just “Simply Business”. They have no relationship to the family. That is why it is imperative, you, the funeral home and 3rd Party Provider, establish policies and procedures with that provider. The failure of practicing Due Diligence is now deemed irresponsible and negligent by a court of law. This program will explain what the funeral home and the third party cremation provider need to do to assure the cremation is conducted in a legal, professional, and ethical manner.
Yesterday, Today, and Tomorrow: Change = Opportunity
Cremation isn’t new, and it’s not a fad. It’s here to stay, but are you willing to make the changes needed to survive into the future. This statistical program will take you through the past and present issues of cremation, and what 3 things are a must for you to look at to determine if you are connecting with cremation families, and why these families would choose you over your competitor. This thought provoking, program goes by quickly and will point out what changes you need to make that create opportunity with the families you serve.
Michael Nicodemus is Vice President of Cremation Services for the National Funeral Directors Association. Mr. Nicodemus previously served as President of the Cremation Association of North America. He currently conducts the NFDA Certified Crematory Operators (CCO) program. He has been a licensed funeral director for over forty years. Mr. Nicodemus is an alumnus of the Pittsburgh Institute of Mortuary Science. He has been an expert witness in cases involving cremation litigation. Mike has been featured or quoted in such publication as USA Today, Time, Newsweek, BBC News, ABC News, and the New York Times.
Please make your reservations by noon Day, February 20, 2017. If a reservation is made and you are unable to attend, you will be charged for the cost of your meal if you do not cancel 24 hours in advance. Please call the KFDA office to cancel at 785-232-7789.
Please finish the online form, or download and mail with payment to: KFDA, 1200 S. Kansas Ave., Topeka, KS 66612, Fax to: 785-232-7791,
Email to: email@example.com, or call the KFDA office at 800-748-0707.